About Me

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Since retiring from the process of using my various educational accomplishments and work experiences for the vulgar process of earning money, I have been devoting some time and effort to interesting concepts in teaching medieval history through new technology. Unfortunately, the new technology keeps developing faster than the projects can be completed, but the modern web does allow things to be updated. Apart from that, I am a grandmother of four and donkey owner trying to combine modern technology with living a simple life like we did in the olden days. Yes, that is an old photo. Look at the computer. I've aged better than it has.

Wednesday, July 14, 2010

Medieval Help Desk

I always wondered whether medieval scribes had a Help Desk. You can imagine the kind of thing. "Well first the ink doesn't run at all, and then it goes all blobby. One side of the nib always breaks. " "What were you doing when this happened?" "Oh, nothing. Just saying my vespers." "You mean you hadn't dipped the pen in the inkwell." "Oh yeah, I guess I did that." "And then ....." You get the picture.
Having just spent some considerable time reinstalling my husband's virus checker, only to have it insist that it still wasn't working, I found myself on the international help desk. Seems it is a "reporting error" with the program. It really is working, it just doesn't think it is. All will be well in the morning, don't panic. Meanwhile it periodically puts up messages in screaming scarlet shouting YOUR COMPUTER IS NOT PROTECTED!!! I hope the helpful man on the desk is correct in his diagnosis. I was a bit worried when he sent me a follow up email addressed "Dear Richard ...", but maybe they had had a lot of calls.
However, it seems I am not the first to want to put this into a medieval scenario. Some crazy Norwegians have put out a Medieval Help Desk Youtube video. Maybe you have seen it already. I can be a bit slow to catch up with some of these things.

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